SHIPPING PRICES
Updated 24/10/2022:
We offer free worldwide shipping on all orders. The normal processing time for orders is 1-5 business days (Monday - Friday). After your order has been shipped, delivery time within the United States is 5-10 business days, and 8-20 business days internationally.
WORLDWIDE SHIPPING
Yes, we ship internationally and are happy to offer free worldwide shipping on all orders.
PROCESSING & SHIPPING
Our warehouse processes and ships out all orders Monday-Friday (excluding major holidays). After placing your order, you will receive your tracking information within 1-5 business days. Your shipping confirmation will be sent via Email or SMS. Depending on where you live, packages are delivered to the United States within 5-10 days from the date of shipment and 8-20 business days internationally. We are doing our best to deliver your order on time, however, we may experience delays somewhere along the way due to customs matter.
PACKAGING
Depending on the size of your order, you may receive separate packages. Each package will have its own personal tracking number.
OUT OF STOCK/BACK ORDER ITEMS
In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out. If the items are not expected to be restocked within 1 week, we will automatically refund you.
DISCLAIMER
Please note that Magic Light Haus is not responsible for the delay of the shipping company or customs matter.
Magic Light Haus is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to).
Magic Light Haus is not responsible if the shipping company lost a package, or If your order has been delivered but you haven’t received it, in both cases, the client should contact the corresponding courier company and request written evidence of the answer they gave you.